Lodan Classics Inc, operating as ClawSauce AI ("Company," "we," "us," or "our") operates ClawSauce Lab, a multi-brand social media management platform accessible at clawsauce.ai (the "Platform"). This Privacy Policy describes how we collect, use, store, and protect information obtained through your use of the Platform, including data accessed via the TikTok API pursuant to TikTok's Platform Terms and Developer Agreement.
By accessing or using ClawSauce Lab, you agree to this Privacy Policy. If you do not agree, do not use the Platform.
1. Information We Collect
1.1 Information You Provide Directly
- Account Information: Name, email address, company name, and login credentials used to create and manage your ClawSauce Lab account.
- Payment Information: If applicable, billing details processed through our third-party payment processor. We do not store full payment card numbers.
1.2 Information Collected from TikTok via API
When you connect one or more TikTok Business Accounts to ClawSauce Lab through TikTok's OAuth authorization flow, we access and store the following categories of data as authorized by you and permitted by TikTok's Platform Terms:
- User Profile Information: TikTok display name, username/handle, profile avatar, and account identifiers.
- Video Metadata: Video titles, descriptions, hashtags, captions, cover images, and publishing timestamps.
- Video Analytics: View counts, likes, comments, shares, engagement rates, watch time metrics, and audience demographic data (age, gender, geography) as provided by TikTok's API.
- TikTok Shop Data: Product listings, order information, revenue figures, and related commerce data associated with connected TikTok Shop accounts.
- Posting Data: Content you create, schedule, or publish through the Platform to your connected TikTok accounts.
1.3 Automatically Collected Information
- Usage Data: Pages viewed, features used, timestamps, and interaction patterns within the Platform.
- Device and Log Data: IP address, browser type, operating system, and referring URLs.
2. How We Use Your Information
We use collected information solely for the following purposes:
- Platform Functionality: To provide multi-brand TikTok account management, content scheduling, publishing, and analytics aggregation.
- Performance Tracking: To display video performance metrics, audience insights, and TikTok Shop analytics across your connected accounts.
- Account Management: To authenticate your identity, manage your account, and provide customer support.
- Platform Improvement: To analyze usage patterns and improve Platform features and performance.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Data Storage and Security
3.1 Storage Infrastructure
All data collected through the Platform, including data obtained via TikTok's API, is stored on private, locally-managed infrastructure operated by ClawSauce AI. We do not use public cloud hosting services for TikTok API data storage.
3.2 Security Measures
We implement industry-standard technical and organizational measures to protect your data, including:
- Encrypted data transmission (TLS/SSL)
- Access controls and authentication requirements
- Regular security assessments
- Network monitoring and intrusion detection
- Restricted physical access to infrastructure
3.3 Data Breach Notification
In the event of a data breach affecting your personal information, we will notify affected users and relevant authorities as required by applicable law.
4. Data Sharing and Disclosure
We do not sell, rent, license, or share your data or TikTok API data with third parties except in the following limited circumstances:
- With Your Consent: When you explicitly authorize sharing.
- Service Providers: With vendors who assist in operating the Platform (e.g., payment processing), subject to contractual confidentiality obligations. These providers do not receive TikTok API data.
- Legal Requirements: When required by law, regulation, subpoena, court order, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with equivalent privacy protections maintained.
- Safety: To protect the rights, property, or safety of ClawSauce AI, our users, or the public.
TikTok API data is used exclusively for internal business management purposes and is never resold, sublicensed, or provided to data brokers.
5. Data Retention
- Account Data: Retained for the duration of your active account plus 30 days following account closure.
- TikTok API Data: Retained only as long as necessary to provide Platform services. Upon disconnection of a TikTok account or account deletion, associated TikTok data is deleted within 30 days.
- Usage Logs: Retained for up to 12 months for security and operational purposes.
We will also delete data in accordance with TikTok's data deletion requirements and Platform Terms.
6. Your Rights and Choices
6.1 General Rights
You may at any time:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Delete your account and associated data by contacting us at info@clawsauce.ai.
- Disconnect TikTok accounts from the Platform, which will cease further data collection from those accounts.
- Revoke TikTok OAuth permissions directly through your TikTok account settings.
6.2 California Residents — CCPA Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):
- Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected, the sources of collection, the business purposes, and the categories of third parties with whom information is shared.
- Right to Delete: You may request deletion of personal information we have collected, subject to certain exceptions.
- Right to Correct: You may request correction of inaccurate personal information.
- Right to Opt-Out of Sale/Sharing: We do not sell or share personal information as defined under the CCPA. No opt-out is necessary.
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To exercise your CCPA rights, contact us at info@clawsauce.ai. We will respond within 45 days.
6.3 EEA, UK, and Swiss Residents — GDPR Rights
If you are located in the EEA, UK, or Switzerland, the following rights apply under the General Data Protection Regulation (GDPR) and equivalent legislation:
- Legal Basis for Processing: We process your data based on: (a) your consent (e.g., connecting your TikTok account), (b) contractual necessity (e.g., providing Platform services), and (c) legitimate interests (e.g., Platform security and improvement).
- Right of Access: You may request a copy of your personal data.
- Right to Rectification: You may request correction of inaccurate data.
- Right to Erasure: You may request deletion of your personal data ("right to be forgotten").
- Right to Restrict Processing: You may request restriction of processing in certain circumstances.
- Right to Data Portability: You may request your data in a structured, machine-readable format.
- Right to Object: You may object to processing based on legitimate interests.
- Right to Withdraw Consent: You may withdraw consent at any time without affecting the lawfulness of prior processing.
To exercise your GDPR rights, contact us at info@clawsauce.ai. You also have the right to lodge a complaint with your local data protection authority.
Data Controller: Lodan Classics Inc, operating as ClawSauce AI, 850 Lincoln Ave, Ste 20, Bohemia, NY 11716
Phone: (917) 997-5979, United States.
International Transfers: If your data is transferred outside the EEA/UK, we ensure appropriate safeguards are in place, including Standard Contractual Clauses where applicable.
7. Children's Privacy (COPPA Compliance)
ClawSauce Lab is not directed at children under the age of 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13, we will take immediate steps to delete that information. If you believe a child under 13 has provided us with personal information, please contact us at info@clawsauce.ai.
8. TikTok Platform Compliance
Our use of TikTok's API is governed by TikTok's Platform Terms of Service and Developer Agreement. We:
- Access only the data scopes authorized by account holders through TikTok's OAuth flow.
- Use TikTok data solely for the purposes described in this Privacy Policy.
- Comply with TikTok's data handling, storage, and deletion requirements.
- Will promptly delete TikTok data upon revocation of access or as required by TikTok.
- Do not cache or store TikTok data beyond what is necessary to provide Platform functionality and in compliance with TikTok's data retention policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform and updating the "Last Updated" date. Continued use of the Platform after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:
ClawSauce AI
850 Lincoln Ave, Ste 20, Bohemia, NY 11716
Phone: (917) 997-5979
Email: info@clawsauce.ai
Website: https://clawsauce.ai